Terms & Condition

Terms & Conditions

Welcome to TEOIC. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General

TEOIC is an online automotive store offering car accessories, spare parts, diagnostic tools, maintenance equipment, and vehicle care products.

By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Availability

  • We strive to display product descriptions, specifications, images, and compatibility information as accurately as possible. However, minor variations may occur.

  • All products are subject to availability.

  • We reserve the right to discontinue any product at any time without notice.

  • Prices are listed in USD unless otherwise stated.

  • Customers are responsible for ensuring product compatibility with their vehicle before purchase.

3. Orders & Payments

  • Once an order is placed, you will receive an order confirmation email.

  • TEOIC reserves the right to cancel or refuse any order due to product availability, payment issues, pricing errors, or suspected fraudulent activity.

  • Full payment must be made at checkout using the payment methods available on our website.

4. Shipping & Delivery

  • We aim to process and dispatch orders as quickly as possible.

  • Delivery times may vary depending on destination, customs procedures, and courier services.

  • Delivery estimates are not guaranteed and may be affected by circumstances beyond our control.

  • Customers are responsible for providing accurate shipping information.

  • TEOIC is not responsible for delays or failed deliveries caused by incorrect shipping details.

5. Returns & Exchanges

  • Returns or exchanges may be accepted within 3 days of delivery.

  • Returned items must be unused, undamaged, and in their original packaging.

  • Products showing signs of installation, use, modification, or damage caused by improper handling are not eligible for return.

  • Customers may be responsible for return shipping costs unless the product received is defective or incorrect.

  • TEOIC reserves the right to reject returns that do not meet our return policy requirements.

6. Refunds

  • Approved refunds will be processed to the original payment method within 7–14 business days.

  • Shipping fees are non-refundable unless the return is due to an error on our part.

  • Refund processing times may vary depending on the customer’s bank or payment provider.

7. Intellectual Property

All website content, including logos, trademarks, branding, product images, text, graphics, videos, and designs, is the property of TEOIC and may not be copied, reproduced, distributed, or used without prior written permission.

8. Privacy

Customer information is collected and processed securely for order fulfillment, customer support, and communication purposes in accordance with our Privacy Policy.

9. Limitation of Liability

TEOIC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Hashemite Kingdom of Jordan.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Amman, Jordan.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@teoic.com